Welcome to RiderLink®. These Terms of Use form the agreement between you and us. Please read them carefully — by using RiderLink®, you're agreeing to them.
Acceptance of Terms
These Terms of Use ("Terms") apply to the website at www.rider.link, the RiderLink® mobile applications for iOS and Android, and all related services (collectively, the "Platform"), owned and operated by Naber Interactive, LLC, a Pennsylvania LLC doing business as RiderLink®.
By creating an account, downloading the app, or otherwise using the Platform, you agree to these Terms and to our Privacy Policy, incorporated here by reference. If you do not agree, do not use the Platform.
Definitions
- Application
- The RiderLink® mobile app for iOS and Android.
- Service / Platform
- The Application, Website, and all features and services provided by RiderLink®.
- Website
- RiderLink's website at www.rider.link.
- Content
- Any text, images, video, audio, posts, events, profiles, messages, or other materials on the Platform.
- User Content
- Content you or other users submit or make available through the Platform.
- RiderLink®, We, Us, Our
- Naber Interactive, LLC, doing business as RiderLink®.
- You, Your, User
- The individual accessing or using the Platform.
Eligibility
You must be at least 13 years of age to use the Platform. By using the Platform, you represent that you meet this requirement. If you are between 13 and 18, you represent that a parent or guardian has reviewed and agreed to these Terms on your behalf.
The Platform is offered to users in the United States only.
License to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your personal, non-commercial use only. This license does not include any right to resell, copy, scrape, frame, or commercially exploit any part of the Platform.
Your Account
To access most features you must create an account. You agree to:
- Provide accurate, current, and complete information;
- Keep your login credentials confidential and not share them;
- Be responsible for all activity that occurs under your account;
- Notify us promptly at help@rider.link if you believe your account has been compromised.
Prohibited Conduct
You agree not to:
- Harass, threaten, stalk, or intimidate any user;
- Impersonate any person or entity;
- Access another user's account without authorization;
- Post content that is unlawful, defamatory, obscene, hateful, or violently graphic;
- Post content that infringes any copyright, trademark, or other intellectual property right;
- Send unsolicited promotional content, spam, or chain messages;
- Interfere with or disrupt the Platform or its infrastructure;
- Reverse engineer or attempt to derive source code from any part of the Platform;
- Use scraping, bots, or automated tools to collect data from the Platform;
- Use the Platform to facilitate any illegal activity.
User Generated Content
You retain ownership of your User Content. By submitting User Content, you grant RiderLink® a worldwide, non-exclusive, royalty-free, sublicensable license to use, host, store, reproduce, modify, publish, and display your content solely in connection with operating and promoting the Platform. This license ends when you remove your content, except where retention is required by law.
You represent that you own your User Content or have all rights necessary to grant the above license, and that your content does not violate any third-party rights or applicable law.
Intellectual Property
The Platform — including its software, design, graphics, logos, and all content (excluding User Content) — is owned by or licensed to RiderLink® and protected by U.S. and international intellectual property laws. The RIDERLINK® name and logo and the tagline "Link. Meet. Ride." are trademarks of Naber Interactive, LLC. No rights are granted to you beyond the limited license in Section 4.
DMCA & Copyright Policy
We respect intellectual property rights and respond to valid DMCA notices. Send notices to copyright@rider.link including:
- A description of the copyrighted work you claim has been infringed;
- The location of the allegedly infringing material on the Platform;
- Your contact information (name, address, phone, email);
- A good-faith belief statement and a statement that the information is accurate, under penalty of perjury;
- Your physical or electronic signature.
Counter-Notification
If your content was removed in error, submit a counter-notification to copyright@rider.link including the removed material's location, a statement under penalty of perjury that removal was in error, your contact information, consent to jurisdiction in Pennsylvania, and your signature.
Repeat Infringers
We will terminate accounts of users determined to be repeat infringers.
Termination & Cancellation
Your Right to Cancel
You may cancel your account at any time by emailing help@rider.link. We will delete your account and personal data within seven (7) days of verification. Once deleted, data cannot be recovered.
Our Right to Terminate
We may suspend or terminate your access at any time if we believe you have violated these Terms, engaged in unlawful conduct, or pose a risk to other users or the Platform.
Effect of Termination
Upon termination, your right to use the Platform ends immediately. Provisions that by their nature should survive termination — including ownership, warranty disclaimers, liability limits, indemnification, and dispute resolution — will survive.
Apple App Store & Google Play
Apple App Store
These Terms are between you and RiderLink® only, not Apple. Apple is not responsible for the Application or its content. Your license is limited to use on Apple-branded devices you own or control. Apple has no obligation to provide support. If the Application fails to conform to any warranty, you may notify Apple for a refund of any purchase price; Apple has no other warranty obligation. RiderLink® — not Apple — is responsible for any claims relating to the Application. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Google Play
Your use of the Application obtained from Google Play is also subject to the Google Play Terms of Service. Google has no responsibility for the Application.
Disclaimer of Warranties
Limitation of Liability
Indemnification
You agree to defend, indemnify, and hold harmless RiderLink® and its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including attorneys' fees) arising from your use of the Platform, your User Content, your violation of these Terms, or any interaction or dispute between you and another user.
Disputes & Arbitration
Informal Resolution
Before filing a claim, contact us at legal@rider.link and allow 60 days for good-faith resolution.
Binding Arbitration
Unresolved disputes will be settled by binding individual arbitration administered by the AAA under its Consumer Arbitration Rules. The arbitrator's decision is final and may be entered in any court of competent jurisdiction.
Class Action Waiver
You and RiderLink® agree to bring claims only individually and not as part of any class, collective, or representative proceeding.
Small Claims Exception
Either party may bring an individual action in small claims court for disputes within that court's jurisdiction.
Opt-Out Right
You may opt out of arbitration by emailing legal@rider.link within 30 days of first accepting these Terms, stating your full name, account email, and that you wish to opt out. Opting out does not affect any other provisions.
Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of laws principles. For disputes not subject to arbitration, the parties consent to the exclusive jurisdiction of state and federal courts in Pennsylvania.
Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated by updating the "Last Updated" date and, where appropriate, by email or in-app notice. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.
General Provisions
Entire Agreement
These Terms and our Privacy Policy constitute the entire agreement between you and RiderLink® regarding the Platform.
Severability
If any provision is held invalid or unenforceable, the remaining provisions continue in full force.
No Waiver
Our failure to enforce any provision is not a waiver of our right to do so later.
Assignment
You may not assign these Terms without our prior written consent. We may assign these Terms freely, including in connection with a merger or sale of assets.
Contact
If you have questions about these Terms, please reach out.
We generally respond within 1–3 business days. Inquiries requiring legal counsel may take up to 30 days from receipt.